Signal vs WhatsApp and calls
Keep WhatsApp for chatting. Stop using it as the project file.
Calls and WhatsApp are free and every customer already has them. But every answer costs you a phone call, and approvals and photos disappear in the chat.
Pick Orbit Signal when
The phone rings while you work, or you have lost track of who approved what.
Stay with whatsapp and calls when
You have one or two jobs at a time and enjoy answering every call.
The same moment, both ways
You find worn brake discs and need the customer’s OK for €380.
With whatsapp and calls
- Call the customer. Voicemail.
- Send a WhatsApp with a photo.
- Wait. The car blocks a lift.
- Get “ok 👍” three hours later, somewhere in the chat.
With Orbit Signal
- Post the photo and the price as a decision on the job.
- The customer gets one link and taps Approve.
- The answer is saved with the time, next to the job.
Honest limit: Signal is not a chat app. Customers can send messages on their page, but quick back-and-forth still feels more natural on WhatsApp.
See the Signal side for yourself.
A live sample page you can click through. Nothing is sent.
Open the car repair demoVW Golf · service and brakes
Your VW Golf is in the workshop.
- When
- Expected ready tomorrow, 16:00
- Your move
- 1 decision
Automotive repairTry it