When customers get email
Only when a person says so, and never at night.
The limits
- Only when a person ticks the box to tell the customer.
- At most one email per update, and five per project per day.
- Never in the customer’s quiet hours, 20:00 to 08:00 in their time zone. Those wait until morning.
- Customers can stop update emails on their page. The page keeps updating.
The template
Under Email template you can change the wording. Only published facts can be filled in: project, title, body, status, updated, and url.
#Email#Notifications#Quiet hours
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